VenturePak Tatra machines
venturepak

Frequently Asked Questions

How long does shipping take?

Stock items are delivered in 2-3 working days from receipt of order. Next Day services are available upon request. Lead times will apply for bespoke items.

How do I place an order?

To place an order please either email us at sales@venturepak.co.uk or call on 01744 415111.

Can I receive goods the next day?

Subject to a 1pm cut off for orders and providing the goods are in physical stock, we can arrange next day delivery. A surcharge will apply.

How do I arrange payment?

Our bank details will be detailed on your invoice. Card payments are accepted but incur a transaction fee.

Can my product be printed?

Yes, in most cases we can decorate products with either off-set printing or in-mould-labelling (IML).

Do you hold any quality accreditation?

All available products are produced to BRC Global Standards (Grade A+) All certification available on request.

What is the minimum quantity I can buy?

Most items are only available in full pallet quantities. However some products are available in case quantities on request.

How do I open an account?

After consultation and confirmation of order, you will be asked to complete a basic account form. On receipt of this, your account will be set up on our system.

Can I open a Credit Account?

Credit Accounts are available subject to approval.

Are your products suitable for food?

All products offered are produced from 100% food-grade Polypropylene (PP)

How are my products delivered?

We have a dedicated haulier who we have worked closely with since the incorporation of Venturepak. They are fully BRC accredited and are a member of one of the most reputable Pallet Networks, to ensure your goods are delivered safely and on time.

Can I get samples?

Samples of each product are available upon request.

CONTACT US

Have questions? Our team is ready to help!

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